Frequently Asked Questions

Our Services

    1.    What does Springtime Software do?

    2.    How long does it take before my new site is operational?

    3.    Will my new site contain advertising?

    4.    How much does it cost?

    5.    Are there any hidden charges or limitations?

    6.    Is there a money-back guarantee?

    7.    What do I have to do?

    8.    How can I contact Springtime Software?

What Is...

    9.    What is the Internet?

    10.    What is the World Wide Web?

    11.    What is a Web site?

    12.    What is a Domain Name?

    13.    What is an Internet Service Provider?

    14.    What is a Web Hosting Service?

Springtime Software

    15.    Who is Springtime Software?

    16.    Are references available?

    17.    Are there jobs available with Springtime Software?

    18.    Can I invest in Springtime Software?

Answers

Our Services

1. What does Springtime Software do?

We set up simple Web sites cheap. We give you a Web presence fast. We take care of everything you need so you can focus on supplying your content (text, scanned photos, etc.).

2. How long does it take before my new site is operational?

It typically takes two to four days to get a new site up and running.

3. Will my new site contain advertising?

No. Your site will be clean and uncluttered. It will contain only the information that you want.

4. How much does it cost?

The total price for a basic 1-4 page site is $75.00 USD for the first month and $25.00/mo. thereafter. This includes a limited amount of customization and maintenance. Our prices are detailed here .

5. Are there any hidden charges or limitations?

There are no hidden charges. The only charges are for initial setup, continuing site maintenance, customization, manual data entry, and problem solving. All fees are listed on the Prices page. We can arrange for dialup (telephone) access to the Internet for an additional monthly fee. Be sure to read our legal notice before signing up for a site.

6. Is there a money-back guarantee?

We regret that due to our extremely low prices we cannot offer refunds.

7. What do I have to do?

For us to set up your Web site, we need the following information, either by email or regular mail:

Your address and other information requested in our signup form. Note that you must supply a valid email address or telephone number.
The desired Web site name (Domain Name) for your new site. If the site name is already taken, we will contact you with alternates.
The content for your new Web site. This may include text, scanned photographs, etc. Content may be organized by pages, with access to pages supplied by menus. Such design choices can be made by you, or we can provide a custom design at a higher price. There may be a data-entry fee.
If your content changes from time to time, you may supply us with the new content. Small content changes are included in our standard maintenance service.

8. How can I contact Springtime Software?

Simply submit an inquiry form or send a letter to our address (no phone calls, please). We will normally reply to the inquiry form within one day.

We support customers using email, inquiry form, mail, and telephone.

What Is...

9. What is the Internet?

The Internet is a means of communicating from one computer to another. The Internet supports the World Wide Web, email, and other services. No one owns the Internet; it is a cooperative venture by many educational institutions, businesses, and individuals.

10. What is the World Wide Web?

The World Wide Web is a collection of "pages" that can be displayed by a program called a "browser" that runs on your computer. Pages may contain text, drawings, photographs, sounds, music, animations, and other content.

Some popular browsers are Microsoft Internet Explorer and Netscape Navigator. These products are free and can be downloaded or upgraded.

11. What is a Web site?

Web pages are organized into Web sites. Each Web site represents one (or part of one) business, organization, or individual.

Web sites may offer products, services, information, or entertainment.

12. What is a Domain Name?

A Domain Name is the "address" of a Web site. Examples of domain names are www.nbc.com, www.abc.com, and www.cbs.com (these are the names of the Web sites for the three major TV networks).

Domain Names are maintained by special Internet organizations, registration services, who charge a fee (typically $20-$30/year) for registering them.

Domain Name registration services are not Internet Service Providers or Web site hosting services.

13. What is an Internet Service Provider?

An Internet Service Provider (ISP) is a company or institution that connects computers with the Internet.

This connection may be by "dialup", which means connection by telephone, or may be "broadband", which refers to higher speed connections such as ISDN (telephone company), Cable (cable TV), and others such as T1 (telephone company).

ISPs may charge from $6 to $35 or more per month for their services, depending principally on their slice of the market (which is mostly determined by their advertising budget).

14. What is a Web Hosting Service?

A Web hosting service is different from an Internet Service Provider (ISP), in spite of the similarity in their names.

Hosting services make Web sites available. They provide "Web servers", which are computers dedicated to making Web pages available over the Internet. A hosting service provides disk space for the data (computer files) making up a Web site, as well as special software to deliver the data to your Web browser (such as Microsoft Internet Explorer, Netscape Navigator and Communicator, Opera, or others).

Web hosting services may charge from $10 to $100 or more, depending on the desired level of service and support.

Springtime Software

15. Who is Springtime Software?

Springtime Software is a company dedicated to setting up simple Web sites cheap.

The founder and company president is David Spector. David has over 35 years' experience in software engineering, working for such companies as Digital Equipment Corporation, Honeywell, Prime Computer, and several startups.

Springtime Software was founded in 1992 and is located in Waltham, Massachusetts.

16. Are references available?

Yes. Some of our clients have agreed to serve as references. Send us an inquiry . We will then let them know that you will be contacting them.

17. Are there jobs available with Springtime Software?

No, sorry. We are not yet hiring additional employees. But check back here in a few months.

18. Can I invest in Springtime Software?

No, sorry, outside investment is neither solicited nor accepted.